Frequently Asked Questions
Everything you need to know about our premium patches and accessories.
How do I apply my iron-on patches?
Set your iron to the hottest setting without steam. Place your patch in the desired position, cover it with a thin pressing cloth, and apply firm pressure for 30-40 seconds. Allow it to cool completely before moving the garment.
What is your standard shipping time?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-21 business days depending on the destination.
Can I return or exchange my items?
Yes, we accept returns and exchanges on unused, unopened items within 30 days of purchase. Please note that custom-made patches are final sale and cannot be returned.
Do you offer wholesale or bulk discounts?
Absolutely! We offer tiered pricing for bulk orders and wholesale accounts for retailers. Please contact our support team with your quantity requirements for a custom quote.
Are your patches machine washable?
Yes, our patches are made with high-quality embroidery and are machine washable. We recommend turning the garment inside out and using a gentle cycle with cold water to ensure longevity.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.